Why do I receive a message that my payment source is already in use?

This message occurs when you attempt to enter a payment source into more than one Fettan account. Our system is configured for users to have only one account, which they access by entering their email address as a login. For security purposes, we do not allow the same payment source to be in use by more than one account.

To resolve this, please follow these instructions:

  • Log into to your original Fettan account. If you created a new account because you no longer use or do not prefer your old email address, please enter this email address along with your original Fettan password.
  • When you are logged in to your original account, click on "My Account," in the upper right-hand corner.  Click on "Email Addresses" under Account Services.
  • Change your email address to your current address